Bought this product 2 weeks ago, it was working fine until I got an automatic notification that a new firmware was available. Since there were many bugs in the interface I accepeted the upgrade. After 100%, nothing happened, 30 minutes later I rebooted the device and since then it's would not even start.
Since then WD has removed the firmware, but thousands of people have been impacted.
WD tech support is totally useless and can only offer a REFURSBISHED???!!! replacement???
What a joke. I will never a buy a WD product again, worst quality control ever.Get more detail about Western Digital WD TV Live Network-ready HD Media Player WDBAAN0000NBK-NESN.
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